Pallavi has a masters degree in Human Resource Management from India. In her last work assignments, she was associated with Govt of India and UNDP funded project on Leadership Development in Civil Service in India as a research analyst. Also, she worked as a researcher with center for leadership at ISB, Hyderabad, India. During these assignments, she developed two manuscripts titled "Emotional Labor and its Impact on Alienation and Taking Charge Behavior" and 'Vision for a Global Business School in India".
As a part of her PhD research work, Pallavi is interested in comparative public administration, primarily comparing the public sector leadership models in USA and India. More specifically, emotional labor, the dynamics of virtue, ethics and value based leadership looking through the lens of ancient Indian spiritual knowledge and develop a leadership model for street - level bureaucracy in the context of India.